Payroll Specialist

• Location:
  
  2311 Biscayne Drive, Suite 301, Little Rock, AR 72227, United States
• Base Pay: $26.92 - $30.77 / Hour
• Employee Type:
  Full Time
• Required Degree: 4 Year Degree
• Manage Others:
  No

Complete Payroll Services, Arkansas' premier provider of Payroll & Human Capital Management solutions, is growing! We are seeking a friendly and cheerful individual with payroll experience that enjoys speaking with and helping clients. In this role, you will assist companies of all sizes manage their most important asset - their people. You will work in a fast-paced, fun office, processing and managing changes for multiple payroll accounts while also providing support for the robust software.

You will work collaboratively with a team of skilled professionals in a deadline driven environment, demonstrating accuracy and customer care, in order to make clients feel supported and taken care of.

Responsibilities and requirements for a payroll specialist role at Complete Payroll Services, including processing payroll, supporting clients, and using our HCM software.

• Accurately process payroll with a mix of data entry, proofing, and software support
• Manage workflow and deadlines to ensure all payrolls are processed
• Understand all aspects of our HCM software and provide support to clients
• Research, analyze, and resolve discrepancies
• Use payroll compliance knowledge to safeguard clients
• Update client accounts as directed by authorized contacts
• Enter Year-end adjustments to ensure accurate W2 reporting
• Respond to all phone calls and emails from clients with a helpful attitude
• Maintain client confidentiality at all times

Education and Experience:

• Proficient experience with computer software such as Excel, Word, Outlook required. Experience using a 10-key is preferred.
• Minimum Bachelor’s degree.
• Minimum two years customer service experience.
• Minimum of one year working in an office environment.
• Two years of payroll or HCM experience preferred.

• Skills and Knowledge:
• Excellent communication and diplomatic skills, as well as good mathematical and analytical abilities.
• Ability to organize and prioritize work to ensure timely completion of tasks.
• Strong concentration to analyze and solve problems; attention to detail; ability to work alone or as part of a team.

Position works in an open office environment, with close collaboration with team members. Little or no travel is required.

• 401k Plan with match
• 100% of employee coverage for Medical, Dental, and Vision
• Unlimited PTO
• Employer paid Life and Disability
• Team activities and employee events
• Company Sponsored Education and Certifications