Administrative Specialist

position number:
county: pulaski
posting end date: march 2, 2026
anticipated starting salary: $35,610

creation and maintenance of real estate licensing records.

processing of financial transactions, with the ability to balance those transactions.

daily computer usage requiring strong skills in microsoft word, excel, and outlook.

extensive public contact where exceptional communication skills are required, both written and oral.

position will serve a support role to the front desk receptionist.

multi-tasking roles are required to expeditiously process licensing records while handling various manners of communication.

• previous experience processing financial transations.
• detail oriented experience in reading and reviewing documents.
• professionalism in an office setting.
• strong customer service skills.
• previous record of working in a fast-paced office environment.

the arkansas department of labor and licensing (adll) is dedicated to ensuring fair and safe labor practices, fostering economic growth, and protecting the welfare of workers and businesses across the state. Adll is committed to supporting those affected by job displacement by connecting them with resources, training programs, and initiatives that empower them to thrive in evolving industries and contribute meaningfully to arkansas’s workforce.

Adll will uphold rigorous standards, promote education and compliance, and strive for continuous improvement in all areas of labor and licensing regulation to enhance the well‑being of arkansas’s workforce and economy.

job series: administrative support

classification: administrative specialist – career path

class code: pas
03p

pay grade: sgs
02

salary range: $35,610 - $52,703

the administrative specialist is a key administrative support role within a department, responsible for performing a variety of office duties to ensure efficient office operations and support for agency staff and programs. This position involves handling administrative tasks, coordinating schedules, managing documentation, and assisting with customer service. The administrative specialist will work closely with team members, supervisors, and the public to maintain smooth and effective office workflows.

• perform a variety of administrative functions, including answering phones, responding to emails, managing office supplies, and maintaining office equipment.
• maintain and update office filing systems, both physical and electronic, ensuring that documents are properly organized and easily accessible.
• draft and proofread internal and external communications, including memos, reports, and correspondence.
• coordinate meetings, appointments, and conferences for agency staff and leadership.
• manage calendars, ensuring that appointments, deadlines, and meetings are scheduled efficiently and with attention to priority.
• prepare and distribute meeting agendas, take minutes, and track follow-up actions for meetings.
• create, maintain, and update records, files, and databases, ensuring accuracy and compliance with agency and state policies.
• provide helpful, professional, and timely responses to inquiries, referring questions to appropriate staff when necessary.
• accurately input and maintain data in electronic systems, databases, and spreadsheets.
• monitor and update records or databases to ensure that information is current and accurate.
• ensure that supplies and materials are ordered and available to meet operational needs.

• ability to draft clear, concise, and professional correspondence.
• ability to interact with the public, staff, and leadership in a professional and approachable manner.
• ability to maintain organized records and files.
• ability to assess situations, troubleshoot problems, and implement effective solutions in a timely manner.
• ability to handle sensitive and confidential information with discretion and in compliance with state and federal privacy laws.
• knowledgeable of office software applications (e.g., microsoft word, excel, power point), and familiarity with office equipment (e.g., copiers, fax machines, phone systems).
• proactive in identifying…