Administrative Assistant for Cabot

Administrative Assistant for Cabot

The Administrative Assistant reports directly to the Supportive Employment Coordinator and provides comprehensive administrative and clerical support to ensure the efficient daily operation of the program. This position is responsible for maintaining accurate attendance and billing records, supporting staff and members, coordinating administrative processes, and assisting with program activities while maintaining confidentiality and compliance with organizational policies. The Administrative Assistant is also the facility Receptionist and is responsible for answering calls on a multi-line telephone system, directing callers to appropriate personnel, taking messages, announce visitors, etc.

The Administrative Assistant also performs the following duties:

• Maintain accurate daily member attendance by entering and verifying attendance in the electronic attendance and billing system using transportation logs, classroom sign-in sheets and facility sign-in and out forms; resolve attendance and billing discrepancies in collaboration with the Supportive Employment Coordinator.
• Review transportation logs for accuracy and completeness, enter daily mileage into billing spreadsheets, and maintain accurate transportation records.
• Provide administrative office support by answering phones, greeting visitors, sorting and distributing mail, maintaining office organization, ordering supplies, and receiving deliveries.
• Create, organize, and maintain member records, including attendance, transportation logs, payroll documentation, face sheets, active member lists, Work Instructor rosters, and annual fiscal year files while ensuring accurate electronic and paper filing systems.
• Prepare weekly absentee reports, contact members regarding absences, send follow-up "We Miss You" cards as appropriate, and complete member earnings verification documentation.
• Assist with new member enrollment documentation including face sheets and update and distribute member data sheets as goals and service plans are revised.
• Support program operations by assisting Work Instructors with curriculum preparation, purchasing classroom materials and activity supplies, coordinating Fun Friday and other program purchases, and preparing participant and transportation rosters for special events.
• Create flyers and promotional materials using Canva or other graphic design platforms and maintain awareness of community activities for participation and community partnerships, including updates with the Cabot Chamber of Commerce.
• Utilize Microsoft Word, Excel (including formulas), PowerPoint, Canva, and electronic attendance and billing systems to complete administrative tasks efficiently and accurately.
• Maintain confidentiality of member information in accordance with HIPAA and organizational policies;
  Communicate professionally, respectfully, and effectively with members, families, staff, vendors, community partners, visitors, and the public while representing the organization in a positive manner.
• Perform other duties and special projects as assigned by the Supportive Employment Coordinator or Director of Transitional Support Programs.
• Ensure accuracy of electronic records and maintain organized digital and paper filing systems.
• Troubleshoot basic administrative and communication issues as they arise.

This position has no supervisory responsibilities.

To perform the job successfully, an individual should demonstrate the following competencies:

• Confidentiality
• Customer Service
• Teamwork
• Quality Management
• Organizational Support
• Safety and Security
• Attendance/Punctuality

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

A diploma or GED and a minimum of three to six months' previous experience is desired.

CPR/First Aid, Arkansas Driver's License, and Auto Liability Insurance

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, consumers, and other employees of the organization. Ability to effectively present information and respond to questions from consumers, customers, and the general public.

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

To perform this job successfully, an individual should have knowledge of Microsoft Office software, specifically Word, Excel, and Outlook and Windows operating system.

The Administrative Assistant is a safety sensitive position as it involves operating a motor vehicle as part of the job duties and a lapse of attention could result in injury, illness, or death to the consumers being transported. All positions…