Bilingual Operations Manager

The Excellence Architect Who Transforms Commercial Cleaning and Facility Services Into Legendary Client Experiences

The World We Envision

Imagine a world where businesses achieve peak performance and amazing client optics through clean and pristine office environments that elevate employee productivity, overall customer satisfaction, and operational excellence.

Your New Team

You'll join a family-oriented team of passionate professionals who've built the #1 fastest- growing franchise for three consecutive years. We're not just colleagues, we're your success partners on a mission to dominate the commercial cleaning and facility services market through excellence, teamwork, integrity, and obsessive customer focus. Your superpower? Being the field general who develops world-class franchisees, builds unbreakable client relationships, and ensures every facility shines with excellence.

Our DNA

We work with relentless passion and unwavering integrity. We celebrate wins together while maintaining exceptionally high standards. We believe in empowering others to crush their business goals and achieve their personal dreams.

The Ultimate Challenge

Stop here. Only continue reading if you're saying "HECK YEAH!" to the idea of being the operational excellence champion who trains franchisees to greatness, builds legendary client relationships, and ensures every facility meets our exceptionally high standards while expanding revenue through specialty services.

Your Mission:
Excellence Architect & Franchisee Development Leader

The Role: Lead franchisee training and development while managing client relationships, conducting detailed facility inspections, driving specialty service revenue, and ensuring seamless account transitions through bilingual excellence and operational mastery.

Your Impact: You're the field engine that transforms good franchisees into exceptional ones, turns satisfied clients into raving fans, and ensures every facility reflects our commitment to excellence.

Six Things You'll Be OBSESSED With:

Franchisee Development Mastery - Train and mentor unit franchisees to achieve operational excellence and business success

Client Relationship Architect - Build unbreakable bonds with customers through consistent communication and proactive account management

Quality Control Commander - Perform thorough monthly facility inspections with laser-focused attention to detail

Revenue Growth Driver - Sell specialty facility services and expand client accounts through consultative excellence

Performance Review Leader - Conduct quarterly franchisee reviews that drive improvement and celebrate success

Launch & Transition Expert - Ensure flawless first cleans and seamless account transfers that wow clients every time

Are You Our Future Operations Superstar?

You're a results-driven professional who lives and breathes these characteristics:

Core Values:

• Integrity-Driven - Uncompromising honesty is your superpower, especially when no one is watching

• Reliable - You're the person everyone counts on when excellence is non-negotiable

• Growth-Minded - Continuously developing franchisees and improving operational systems to reach full potential

Operations DNA:

• Detail-Obsessed - Nothing escapes your inspection; excellence is your only standard

• Proactive - You anticipate client needs and franchisee challenges before they become issues

• Quality-Focused - You turn good service into exceptional experiences that clients rave about

• Adaptable - You handle diverse clients, franchisees, and situations with professionalism and grace

Natural Abilities:

• Magnetic Communication - Professional presence in both English and Spanish that builds instant trust and conveys expertise
• Training Excellence - You develop others and help franchisees reach their full potential
• Relationship Genius - You build lasting client partnerships that drive retention and growth
• Problem-Solving Master - You turn challenges into opportunities and ensure smooth operations

Sales & Service DNA:

• Consultative Selling - Natural ability to identify client needs and present specialty service solutions
• Client Satisfaction Obsessed - You follow up, follow through, and ensure every client is…