Operations Coordinator

At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, including Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, offer more than 245 resort locations worldwide. Our goal is to turn vacation inspiration into exceptional experiences for millions of travelers. The Business Operations Coordinator for Wyndham Destinations will deliver quality support for Sales and Marketing processes, ensuring operational excellence and superior customer service.

• Provide exceptional customer service to guests, business partners, and the team.
• Identify ways to improve customer service or processes.
• Collect and validate data when interacting with guests to ensure the best experience.
• Manage and protect company assets through all interactions.
• Understand and implement operational procedures that govern the business.
• Support new initiatives and help teams impacted by these changes.
• Maintain daily, weekly, monthly, or quarterly reporting needs.
• Leverage resources (team, leadership, procedural guides) to provide quick support to questions as they arise.

• Sales and Marketing teams
• Human Resources
• Resort Operations leadership
• Wyndham Corporate

• Validate data and reporting or answer questions from onsite business partners.
• Support integration of new processes and procedures.
• Log and modify all incoming reservations.
• Audit and analyze inventory daily.

• Proficient in Microsoft Office.
• Availability to support the business throughout weekends and holidays.
• Experience delivering outstanding customer service, with excitement.

Job Type: Full-time. Pay: $19.00 per hour.

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

8 hour shift, weekends as needed.

Work Location:

In person.