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CX Strategy Lead - Identity & Onboarding Programs

Job in Little Rock, Pulaski County, Arkansas, 72208, USA
Listing for: Coinbase, Inc.
Full Time position
Listed on 2026-10-06
Job specializations:
  • Business
    Business Analyst, Business Intelligence
Salary/Wage Range or Industry Benchmark: 131000 - 154000 USD Yearly USD 131000.00 154000.00 YEAR
Job Description & How to Apply Below

Coinbase is seeking a Senior Strategic Program Lead to own the customer experience strategy for Identity, Onboarding, login, and KYC, partnering with Product, Engineering, and Design to reduce friction and drive measurable improvements. You'll shape roadmaps using data, manage end-to-end programs, and ensure high-quality in-product and support experiences.

This role emphasizes launching product releases with readiness, building scorecards, and applying an Eliminate, Automate, Optimize framework

Join us at Coinbase, Inc. as our next CX Strategy Lead
- Identity & Onboarding Programs in Little Rock, AR, United States.

This posting is for the CX Strategy Lead
- Identity & Onboarding Programs role at Coinbase, Inc., based in Little Rock, AR, United States.

We are looking to fill the CX Strategy Lead
- Identity & Onboarding Programs position at Coinbase, Inc. in Little Rock, AR, United States.

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