Empathetic Benefits Support Specialist - Ticket
Job in
Little Rock, Pulaski County, Arkansas, 72208, USA
Listed on 2026-07-13
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-07-13
Job specializations:
-
Customer Service/HelpDesk
Call Center / Support, Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company seeks a frontline specialist to assist individuals with SSI/SSDI benefits. You will handle routine inbound and outbound calls, emails, and web chat, provide accurate SSA program information, and ensure service levels are met.
The role requires a high school diploma or GED, 1–2 years in a call center or customer service, and strong written and verbal communication.
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