Service Delivery Manager: Customer Success
Job in
Little Rock, Pulaski County, Arkansas, 72208, USA
Listed on 2026-07-25
Listing for:
SHI
Full Time
position Listed on 2026-07-25
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
SHI is looking for a Service Delivery Manager to oversee the delivery of services and ensure customer satisfaction. In this role, you'll manage operations for specific customers and work collaboratively with the Managed Services team.
Key responsibilities include addressing customer concerns, leading renewal discussions, and continuously improving processes. The ideal candidate will have a strong understanding of Microsoft services and a bachelor's degree or equivalent experience.
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