Leasing Consultant

Join Our Team as a Leasing Assistant in Mabelvale, Arkansas!

Are you an energetic professional with a passion for leasing and customer service?
Rich Smith Management is looking for a full-time Leasing Assistant to join our busy multi-family community in Mabelvale, Arkansas. If you have prior leasing experience and are ready to be the welcoming face and friendly voice for our residents and applicants, we want to hear from you!

Rich Smith Management is a leader in property management, committed to providing top-notch service to our residents. As an Equal Opportunity Employer
, we offer a comprehensive benefits package for all full-time positions, including a full range of insurance options, flexible spending accounts, 401K, paid holidays, and more.

As a Leasing Assistant
, you will:

• Greet and Assist Residents and Prospects
  :
  Be the first point of contact for everyone who visits our Leasing Office, providing exceptional customer service and assistance.
• Leasing Activities
  :
  Assist with all aspects of leasing apartments, including prequalifying, demonstrating, and following up with prospects. Use your closing skills to achieve a 50% or greater closing ratio.
• Application Processing
  :
  Manage the application process for new move-ins and re-certifications in compliance with Section 42 Guidelines and Rich Smith policies.
• Documentation and Reporting
  :
  Handle all leasing paperwork, maintain organized files, and accurately input data into our systems in a timely manner.
• Team Collaboration
  :
  Work closely with the Community Manager and other team members to ensure smooth operations and a positive community atmosphere.
• Customer Service Excellence
  :
  Place a strong emphasis on customer service, responding to residents in a friendly, professional, and timely manner.

• Experience
  :
  At least 1 year of leasing experience is required.
• Communication Skills
  :
  Excellent verbal and written communication skills.
• Customer Service Focus
  : A strong emphasis on providing outstanding customer service.
• Office Skills
  :
  Proficiency in basic office tasks such as typing, filing, scanning, and answering telephones.
• Multitasking
  :
  Ability to handle multiple tasks and prioritize in a busy environment.
• Organizational Skills
  :
  Strong organizational and time management skills.

• Mobility
  :
  Ability to walk the property, including multiple flights of stairs, to perform inspections, deliver communications, and show apartments.
• Communication
  :
  Effectively interact with residents, staff, and vendors.
• Physical Ability
  :
  Must be able to lift at least 60 lbs. for tasks such as vacuuming, moving office furniture, and lifting supplies.

• Comprehensive Benefits
  :
  Enjoy a full range of benefits, including medical coverage starting the 1st of the month after 30 days, flexible spending accounts, 401K, paid holidays, and more.
• Team Environment
  :
  Be part of a collaborative team that values positive resident relations and exceptional service.
• Growth Opportunities
  :
  Join a company committed to your professional development and career growth.