Connected Solutions Inventory Specialist

Connected Solutions Team Administrative Role

Perform a variety of administrative duties as they relate to the Connected Solutions team to ensure efficient operations and compliance. This includes, but is not limited to daily monitoring of equipment on hand for contractors and technicians, performing inventory management duties in the Customer portal, contractor adherence to Perfect Vision policies, etc. This role will also be responsible for processing equipment orders and/or communicating those orders to an order processing team member.

Essential Functions Statement(s)

• Responsible for actively monitoring inventory levels in customer and Perfect Vision systems at the company, dealer and technician level.
• Evaluate equipment on hand for Partners and technicians to ensure on hand quantities don't exceed business requirements based on forecasts, run rates, and pending work orders.
• Escalate low inventory levels at our Distribution Centers to management.
• Provide assistance to partners with Perfect Vision and all customer inventory management processes and systems.
• Escalate any issues with Perfect Vision and customer inventory management tools.
• New location set up. Work closely with internal teams to ensure new technician locations are set up in Perfect Vision and customer systems.
• Process equipment orders for Partners and technicians and/or send the equipment orders to a member of Connected Solutions order processing team.
• Make recommendations on process improvements, implementation, and documentation with the goal to improve processes, procedures, effectiveness, and results.
• Develop and maintain positive working relationships with other team members within the department and throughout the organization.
• Report to leadership during scheduled meetings on any issues caused by partners that restrict their ability to perform to expected standards.
• All other duties as assigned by management.
• Regular and prompt attendance is a primary function and requirement for this position.

Position Qualifications

• Accountability – Acceptance of responsibility resulting in anticipation / prevention and problem-solving, which includes identifying problems and issues of varying complexities and finding effective solutions within few guidelines, inside and outside one's job, department or organization.
• Achievement Oriented – Being persistent and showing perseverance on achieving concrete and tangible results out of personal responsibility; getting optimum results from situations; being ready to act and show tenacity in case of obstacles or resistance.
• Communication – Actively attend to, convey, and understand the comments and questions of others; shaping and expressing ideas and information with others using the spoken word, as well as expressing ideas and opinions clearly in properly structured, well organized and grammatically correct reports or documents, utilizing language and terminology that is understandable for the reader.
• Computer Literacy – Effective and efficient use of computers in the working environment. Including a strong understanding of Microsoft office suites and multiple CRM systems. Thorough understanding MS Excel functionality is required.
• Customer Focus – Knowing the internal and external customers' business needs and acting accordingly; anticipating customer needs; giving high priority to service and customer satisfaction.
• Delegating Responsibility – Allocate authority and/or task responsibility to appropriate people.
• Detail Oriented – Pay attention to the minute details of a project or task.
• Ethical / Integrity – Demonstrate conduct conforming to a set of values and accepted standards; be truthful and be credible in the workplace.
• Goal Planning – Setting priorities and defining actions, time, and resources needed to achieve predefined goals.
• Initiative – Spotting opportunities within your own circle of influence, anticipating on threats and acting on them; self-starting rather than waiting passively until the situation demands action.
• Interpersonal – Get along well with a variety of personalities and individuals; showing consideration for and maintaining good relations with others; acting calmly under stress and…