Insurance CSR - First-Time Resolution
Job in
Little Rock, Pulaski County, Arkansas, 72208, USA
Listed on 2026-09-08
Listing for:
Arkansas Blue Cross Blue Shield
Full Time
position Listed on 2026-09-08
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Spanish Customer Service
Job Description & How to Apply Below
Arkansas Blue Cross Blue Shield is seeking a Customer Service Representative (CSR) to ensure final resolution of customer inquiries in a timely and courteous manner, documenting detailed information and performing system research when needed. The CSR strives for first-time resolution whenever possible.
The role emphasizes empathy, active listening, and clear communication while adhering to HIPAA privacy rules and company standards.
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