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Senior Help Desk & Member Support Lead

Job in Little Rock, Pulaski County, Arkansas, 72208, USA
Listing for: Sharecare Operating Company, Inc.
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep, Technical Support, Customer Success Management
Salary/Wage Range or Industry Benchmark: 32000 - 42000 USD Yearly USD 32000.00 42000.00 YEAR
Job Description & How to Apply Below

Sharecare is seeking a on-site Customer Service/Help Desk professional in Little Rock, AR to handle escalated member concerns and support the Customer Service team. The role involves responding to inquiries via phone, chat, email, or fax and providing timely resolutions.

Qualified candidates will have at least 2 years of call center or customer service experience, with strong communication and analytical skills, and be local to Little Rock.

Our organisation is growing, and we are hiring a Senior Help Desk & Member Support Lead in Little Rock, AR, United States.

We are currently recruiting a Senior Help Desk & Member Support Lead for our team in Little Rock, AR, United States.

This is a strong opening to take on the Senior Help Desk & Member Support Lead role at Sharecare Operating Company, Inc.

Position Requirements
10+ Years work experience
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