Insurance CSR: Resolution Expert & Customer Care

Arkansas Blue Cross and Blue Shield seeks a Customer Service Representative (CSR) to resolve member and provider inquiries in a timely, courteous manner. You will document interactions and, when needed, escalate to subject matter experts across the company to achieve first-time resolution.

The role emphasizes strong communication, multitasking, and the ability to work in a high-stress environment, with training on benefits, eligibility, and privacy rules under HIPAA.

Consider building your career as a Insurance CSR:
Resolution Expert & Customer Care at Arkansas Blue Cross and Blue Shield.

This position is for the Insurance CSR:
Resolution Expert & Customer Care role at Arkansas Blue Cross and Blue Shield.

We are seeking a motivated Insurance CSR:
Resolution Expert & Customer Care to join Arkansas Blue Cross and Blue Shield in Little Rock, AR, United States.