Customer Retention & Engagement Specialist
Listed on 2026-10-06
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Wolters Kluwer is seeking a Sales Business Retention Representative to deepen understanding of customer needs, retain existing clients, and re-engage at-risk accounts. The role emphasizes negotiating service terms and developing retention plans to improve satisfaction and loyalty.
The candidate will analyze customer interactions, generate retention reports, and collaborate with sales and marketing to implement targeted campaigns. Onsite participation may be required during recruitment.
As a Customer Retention & Engagement Specialist, you will play an important part at Wolters Kluwer in Little Rock, AR, United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Customer Retention & Engagement Specialist role in the description above.
We appreciate your interest in this position.
Join Wolters Kluwer and contribute to our ongoing work.
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