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Night-Shift Call Center Leader & Trainer

Job in Little Rock, Pulaski County, Arkansas, 72208, USA
Listing for: Baptist Health Arkansas
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Call Center / Support, Customer Success Management, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 29000 - 35000 USD Yearly USD 29000.00 35000.00 YEAR
Job Description & How to Apply Below

Baptist Health Arkansas in Little Rock is seeking a Call Center Associate I/II to provide operational leadership within CCS and ensure the highest level of customer service, including handling emergency activations and call processing.

The role involves coordinating pager support, training new staff, maintaining the knowledge base, and preparing schedules, with a focus on teamwork and positive leadership.

We are seeking a motivated Night-Shift Call Center Leader & Trainer to join Baptist Health Arkansas in Little Rock, AR, United States.

We are currently recruiting a Night-Shift Call Center Leader & Trainer for our team in Little Rock, AR, United States.

This is a genuine opening to take on the Night-Shift Call Center Leader & Trainer role at Baptist Health Arkansas.

As a Night-Shift Call Center Leader & Trainer, you will play an important part at Baptist Health Arkansas in Little Rock, AR, United States.

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