Patient Access Quality Coordinator

Patient Access Quality Coordinator

The Patient Access Quality Coordinator is responsible for operationalizing and maintaining departmental and/or organizational training programs for UAMS, as well as researching and aligning educational resources with strategic focus areas of higher complexity and of a technical nature. This position will require some travel and the ability to drive for UAMS.

Minimum Qualifications:

• Bachelor's degree in Healthcare, Adult Education, Educational Leadership, Communications, Healthcare Administration, or related field
• Plus 5 years experience in training, teaching, or business coaching; QA, billing, registration, authorizations, or schedule.

~ Or ~

• Equivalent combination of education and experience

Preferred Qualifications:

• Two (2) years of experience working with EPIC Cadence in a large hospital, Access Center environment, or healthcare delivery system
• Two (2) years of experience with medical terminology, Epic systems, or Patient Access training

Licenses, certificates, or registration:

• CHAA or CHAM certification.

Special knowledge, abilities and skills:

• Formal classroom teaching experience
• Proven success in developing curricula and training resources
• Knowledge of regulatory policies and procedures concerning billing and collections
• Quality Review experience
• Excellent oral and written communication skills deadlines
• Highly developed critical thinking, problem-solving, and decision-making skills
• Demonstrated aptitude for quantitative analysis and attention to detail
• Ability to simplify and communicate concepts to a variety of individuals
• Ability to account for individual needs/learning styles when educating staff
• Ability to engage and motivate staff members at all levels
• Ability to develop curriculum, instructor guides, and training materials

Salary Information:
Commensurate with education and experience

Required Documents to Apply:
Resume

Optional Documents:
Cover Letter/Letter of Application, Proof of Veteran Status

Recruitment Contact Information:

Please contact ask recruitment for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site

Please do not send to listed recruitment contact.

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

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