Airport Digital Communications Specialist

Airport Digital Communications Specialist

Under administrative direction, is responsible for planning and adminstering a specific project or program for a City department. Serves as the administrative supervisor on projects or programs. Plans, assigns, supervises, and reviews activities of subordinate personnel. Monitors the project or program's operating budget and assists in the annual preparation of same. Designs, implements, and monitors procedures utilized in program evaluation. Develops and secures commitments from other City departments and agencies to provide services to program participants.

Provides technical assistance or reviews program policies and procedures. Maintains current information and oversees the preparation of project status reports. Prepares financial and narrative reports and program applications. Communicates project/program status and information to municipal officials and/or public and private entities. May supervise employees assigned to the respective project. Performs other related duties as required.

Bachelor's Degree from an accredited four-year college or university in Business or Public Administration, Social Sciences, or closely related field preferred. Two (2) years of any equivalent combination of education, training and experience in program administration required. Must be able to lift and carry thirty (30) pounds. Valid State of Ohio Driver's License required.

• Must successfully complete a Transportation Security Administration (TSA) 10-year fingerprint-based Criminal History Records Check and employment background check and Security Threat Assessment.
• Must be able to pass a pre-employment physical and drug test.
• Must be proficient in the Microsoft Office Suite, particularly Excel and PowerPoint.
• Availability for on-call support and occasional after-hours work for critical system maintenance.

• Bachelor's degree from an accredited four-year college or university in Communications, Journalism, Public Relations, Marketing, Digital Media or a closely related field.
• Two years of progressively responsible professional experience in digital communications, content development, photography, videography, website management, social media coordination or related areas.
• Experience working with or managing third-party communications, marketing or digital agencies.
• Experience developing content for websites, newsletters, social media platforms and internal communications channels.
• Strong writing, editing, interviewing and storytelling skills.
• Experience with web content management systems such as Word Press or Drupal preferred.
• Knowledge of ADA web accessibility standards and digital content best practices preferred.

• Valid State of Ohio Driver’s License.
• Must successfully complete Transportation Security Administration (TSA) security screening requirements, including a 10-year fingerprint-based criminal history records check, Security Threat Assessment and employment background investigation.

• Photography and videography content capture and production.
• Adobe Creative Suite (Photoshop, Lightroom, Premiere Pro, After Effects).
• Website content management systems (Word Press, Drupal or similar platforms).
• Social media management and analytics platforms (Hootsuite, Sprout Social or similar tools).
• Microsoft Office Suite.
• Digital content editing, publishing and multimedia production.
• Basic knowledge of web accessibility standards and HTML preferred.

• Written Communication & Storytelling
• Digital Content Creation & Multimedia Production
• Relationship Building & Collaboration
• Creativity & Innovation
• Customer Service
• Accountability
• Project Coordination & Organization
• Technical Credibility
• Integrity & Professionalism
• Continuous Learning & Adaptability

The Digital Communications & Content Specialist supports the Department of Port Control's communications, marketing and digital content initiatives. This position assists with the planning, development, production and distribution of content that supports Cleveland Hopkins International Airport's…