Ergon Asphalt and Emulsions - Technical Marketing Manager

Overview

The Technical Marketing Manager position will help establish relationships with key agency personnel, conduct project support when needed, provide education/outreach, be active in the asphalt industry, and collaborate with internal staff on products.

Position will report to either the Regional Vice President or the Regional Technical Marketing Manager.

• Internal – Marketing, technical operations, operations, Paragon, technical coworkers, and upper management
• External – Owner agencies, consulting engineers, contractors, suppliers of materials for products, universities, and industry associations.

• Coordinate, participate, and support the establishing/maintaining of relationships with all state, district, and local specifying agencies’ personnel and our customers.

Expectations:

• Develop relationships with key agency personnel (materials, construction, maintenance, city/county engineers, public works directors and consulting engineers).
• Keep updated on specification changes.
• Keep QC plans updated and gain approval of products into each market.
• Be a liaison between the agency and Ergon on any product issues.
• Keep updated on contract administration/market development for new products or gaps in the marketplace.
• Recommend changes in products, service, and policy by evaluating results and competitive developments based on regional strategies.

• Coordinate, participate, and support the technical marketing, education, promotion of our products and applications.

Expectations:

• Find and regularly participate in educational opportunities for the following topics:
  Pavement preservation concept, Pavement management concept, Product overviews, Best practice overviews, Proper inspection techniques.

• Conduct project support where needed for our products and applications.

Expectations:

• Provide prompt project support where needed for the following products/applications:
  Chip seals, Scrub seals, Micro surfacing, Slurry seals, Tack coats, Specialty products, Recycling/reclamation.
• Be the liaison between Paragon/Terminal and the customer (agency or contractor).
• Provide claim management where needed.
• Provide onsite training for our products and applications.

• Be active in industry functions.

Expectations:

• Attend industry functions, exhibit and sponsor where appropriate.
• Look for speaking opportunities at appropriate functions.
• Seek out leadership roles in industry associations.
• Be active in reaching out to universities for educational opportunities.

• Support and collaborate with communications, technical operations, area sales managers (ASMs), operations, and Paragon.

Expectations:

• Support our communications/marketing department with success stories, social media posts, testimonials, and industry award submissions.
• Support/collaboration with technical ops, operations, and Paragon on current/future projects including specification changes.
• Support/collaboration with our ASMs on projects, approvals, and changes in specifications.

• BS in Civil Engineering or equivalent technical background.
• Ability to speak in public.
• Ability to relate to all customers on a technical basis – owner agencies, consulting engineers and contractors.
• Well‑established favorable industry reputation.
• Proficient in Microsoft Office.

• Ability to sit or stand for long periods of time and bend, stoop, and kneel as needed.
• Able to wear proper PPE when required.
• Excellent oral and written communication skills.
• Requires working in office conditions, performing some clerical work, working periodically outside in a manufacturing plant environment, with and around operational process equipment in temperature extremes for periods of time.
• Able to work around asphalt and other related chemicals on an ongoing basis.
• Able to provide job site and field support of projects.
• Able and willing to travel for business needs. The travel expectation for this position is 2 nights on average per week.

• Competitive pay
• 401(k) matching & profit sharing
• Health, Dental, Vision, and Life Insurance
• Short- and Long-Term Disability Plans
• Additional voluntary benefits
• Pai…