Behavioral Health Security Officer

Job Overview

A Mental Health Security Officer receives specialized training in various clinical aspects of working with mentally ill patients. The MHSO provides safety and security to patients, health care workers, and the unit by responding to situations to de‑escalate crises, protecting and maintaining a secure environment by enforcing rules and regulations to ensure the safety of personnel, patients, visitors, and property. The officer intervenes with physical intervention if a patient begins to act out or poses a danger to staff, patients, or property.

Works under the direction of licensed nursing staff as part of an interdisciplinary team to assess the functional abilities, impairments, and needs of each patient, performing duties such as 1:1 observation, inventory of patient belongings, assistance in applying restraints, checking rooms and patients for contraband, searching new admissions, dressing them out, and reporting any change in patient condition.

Protect staff, patients, and property; enforce safety rules; intervene in crises; assess patient needs; collaborate with licensed nursing staff; and perform observational and restraint-related tasks as outlined above.

• High school graduate or GED required.
• Must complete prescribed de‑escalation training provided by Baptist Health, including all physical check‑offs of required training.
• Good verbal and written communication skills.
• Ability to learn and apply new healthcare‑related skills.
• Ability to collaborate with the health care team effectively and consistently.
• Ability to engage people at the appropriate level for their wellness and cognition.
• Strong problem‑solving skills.
• Proactive anticipation of patient needs.
• Basic Life Support (BLS) certification, skills training, and de‑escalating training.

Full Time, Day Shift, 6 a.m.–6 p.m., 80.00 hours bi‑weekly.