Teller II
Listed on 2026-07-17
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Finance & Banking
Bank Customer Service, Banking Operations
The Teller II conducts transactions with speed, accuracy, and efficiency, meeting or exceeding service quality standards while safeguarding bank assets assigned to them. This role contributes to the bank's growth by promoting and cross-selling bank products and services.
ESSENTIAL DUTIES AND RESPONSIBILITIES- Receives, pays out cash, handles negotiable items, loan payments, deposits, withdrawals and transfers.
- Sets up, closes and balances teller station.
- Records sales of monetary instruments.
- Maintains neat and well stocked teller area.
- Cross sells bank products and services.
- Follows limits established for protection of customer accounts and bank safety and soundness.
- Adheres to bank policies and procedures.
- Assists with balancing Vault, ATM, Night Drop, Coin Machine as assigned.
- Assists with proper scanning of bank documents and proof work.
- Exercise judgment when applying holds and making check cashing decisions.
- Cross train to be available to open basic new consumer accounts.
- Adheres to work schedule; must be flexible in availability for work schedule.
- Maintains positive, friendly and professional attitude and appearance.
- Performs miscellaneous duties as assigned.
- Completed required BSA/AML and other required compliance training as assigned.
- Lift coin bags up to 50 lbs.
- Ability to work in a constant state of alertness and in a safe manner.
- May be required to work an alternative location within the region or market as needed.
- Perform any other related duties as required or assigned.
To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION AND EXPERIENCE- Minimum of a high school diploma or GED. Emphasis during high school in office skills, shop skills, or related areas.
- 12 to 18 months related experience and/or training, or an equivalent combination of education and experience.
- Mental alertness and adaptability to office and field area work routines.
Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization.
MATHEMATICAL SKILLSAbility to add, subtract, multiply and divide numbers, and to perform these mathematical skills using money and other forms of measurement.
CRITICAL THINKING SKILLSAbility to use common sense understanding to carry out simple multi-step instructions, and to deal with standardized situations with limited variables.
SOFTWARE SKILLSNot indicated.
WORKING CONDITIONSPeriodically exposed to noise, intermittent standing, walking, occasionally pushing, carrying, or lifting; but none are present to the extent of being disagreeable.
ENVIRONMENTAL CONDITIONSThe noise level in the work environment is usually moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
PHYSICAL ACTIVITIESSemi-repetitive, low physical. Requires periods of concentration for varied time cycles as prescribed by the tasks. May need to stand, walk, sit, use hands, reach, stoop, kneel, crouch or crawl. Must lift and/or move up to 50 pounds, and regularly lift and/or move up to 25 pounds. Specific vision abilities required include close vision.
ADDITIONAL INFORMATION- Must have a high school diploma or GED.
- Must have 12 to 18 months related experience and/or training.
- Must be able to effectively communicate information and respond to questions in person-to-person and small group situations.
- Must have basic math skills and 10-key.
- Must maintain a positive, friendly and professional attitude and appearance.
- May be required to work an alternative location within the region or market.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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