Associate Clinical Application Analyst

Overview

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Closing Date: 03/12/2026

Type of Position: Professional Staff - Project/Program Administration

Job Type: Regular

Work Shift:

Sponsorship Available: No

Institution Name: University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (
available for benefits eligible positions only
):

• Health:
  Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement:
  Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.

To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX may be sent to the University s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting, please contact Human Resources at ask recruitment
.

Department: IT | EC Plus Access & Upgrade Mgmnt

Department s Website:

Summary of

Job Duties:

The Associate Clinical Application Analyst acts under supervision and requires instruction and guidance. This position is responsible for production support, system implementation, and upgrades for IT Services. The Associate Clinical Application Analyst will maintain (with assistance from Senior Analysts) the creation/modification of security templates and sub-templates within the Epic applications. This position will work with other IT Services analysts to provision new users, transfer users, Workday students, shared security, and other miscellaneous user types, with a focus on handling the entire SER record process, including but not limited to setup, provisioning, modification, and termination of records.

Position participates in a 24x7 on-call rotation.

Qualifications:

• Associate s degree in Information Technology, Healthcare, or related field plus 2 years of IT experience, clinical/operational experience, or any combination of the two or

• High School diploma/GED plus 4 years of IT experience, clinical/operational experience, or any combination of the two required.

• Required Certification
  :
  Epic Security Certification - Must currently be certified or obtain within 6 months of UAMS-sponsored training.

Preferred

Qualification:

• Experience with two or more of the following:
  Microsoft Office (Outlook, Teams, Word, Excel, and PowerPoint software), SharePoint, Box.

Responsibilities:

• Consults with users to identify current operating procedures and clarify process objectives. Defines system and user workflows to illustrate the sequence of steps needed and describe logical operations involved.

• Converts user specifications into functional specifications.

• Assists with the development of implementation plans and advanced communication to all impacted stakeholders regarding scheduled system updates/upgrades.

• Adequately tests all system changes and builds to appropriately mitigate or eliminate system risks and adverse effects.

• Facilitates communication and acts as a primary liaison between teams, users, and vendors.

• Provides regular feedback to Team Lead…