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IT Consultant IT Project Manager

Global CTSS Operations Leader

Job in Little Rock, Pulaski County, Arkansas, 72208, USA
Listing for: Cengage Group
Full Time position
Listed on 2026-02-16
Job specializations:
  • IT/Tech
    IT Consultant, IT Project Manager
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
A global education technology company is looking for a Sr Director, CTSS Operations in Little Rock, Arkansas. This strategic leader will oversee customer and technical support operations, drive efficiency through data analysis, and manage teams to enhance customer satisfaction. Candidates must have at least 10 years of experience in service operations, including 5 years in leadership, and demonstrate strong analytical and operational skills.

This role offers competitive compensation, including a bonus structure based on performance.
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