Cloud and Infrastructure Lead

Who we are: At Arkana Laboratories, everyone has an important role to fill. Come join us and be a part of a team dedicated to making life better for those who need it most.

This place is packed with super-smart people who do their best work together. We work hard every day to advance our understanding of disease and provide world-class care to our patients in hopes of leaving our corner of the world a little better than we found it. While we are committed to improving the lives of thousands of patients, we never lose sight of the realization that they are the reason we get to create change in our field.

Built on generosity, teamwork, and the freedom to try new things, we take great pride in our work. Great ideas come from everywhere in this company and we celebrate each success and failure for the opportunity it gives us to keep reaching. For more than twenty years after our founder, Dr. Patrick Walker, wrote his goals on the back of a napkin, our people, culture, and values have remained strong.

About the position: As the Cloud and Infrastructure Lead, you will drive operational excellence and technological advancement within our infrastructure team while leading the transition from on-premise legacy systems to cloud-native healthcare platforms. This role combines deep technical expertise with team leadership, ensuring our high‑performing infrastructure team delivers exceptional services to support Arkana's medical practice operations, Clinical Trials business line, and custom applications like Arkana Connect.

The Cloud and Infrastructure Lead will oversee 2 infrastructure team members while maintaining hands‑on involvement in cloud engineering, network operations, and healthcare infrastructure functions.

• Lead and mentor a team of 2 infrastructure engineers (on‑premise systems administrator and cloud engineer)
• Conduct regular 1:1s and team meetings to provide guidance, feedback, and professional development
• Foster a collaborative culture focused on innovation, technical excellence, and healthcare compliance
• Participate in strategic planning for infrastructure growth and technology roadmap development
• Drive adoption of modern Dev Ops practices and cloud‑native technologies across the team

• Lead cloud architecture design and implementation for healthcare applications and data platforms
• Oversee day‑to‑day operational activities across internal and healthcare infrastructure environments
• Drive migration strategy from on‑premise infrastructure to cloud‑native solutions (AWS preferred)
  Ensure proactive monitoring, maintenance planning, and execution of infrastructure tasks
• Design and implement scalable, secure cloud infrastructure supporting Arkana Connect and analytics platforms
• Establish cloud governance, security frameworks, and compliance standards for healthcare data (HIPAA)

• Serve as the primary escalation point for complex technical issues and infrastructure incidents
• Lead incident response, troubleshooting, and root cause analysis efforts
• Manage change management processes and coordinate with stakeholders on infrastructure updates
• Collaborate with development and operations teams to ensure infrastructure solutions meet business requirements
• Support Clinical Trials infrastructure requirements and specialized healthcare system integrations

• Design and maintain CI/CD pipelines, deployment automation, and infrastructure monitoring
• Drive continuous improvement of tools, processes, and automation initiatives
• Define and monitor key performance indicators (KPIs) for infrastructure operations
• Implement and optimize cloud security, backup, disaster recovery, and business continuity solutions
• Champion Infrastructure as Code (IaC) practices and automation across all infrastructure components

• Provide technical expertise and recommendations on emerging technologies and best practices
• Contribute to vendor evaluations and technology selection decisions
  
  Collaborate with Director of Engineering on infrastructure budget planning and technology roadmap
• Support…