Senior​/Principal ERP Consultant

Chicago PWC

1920 Internationale Blvd.

Chicago, IL 60139, USA

Location:

US Remote or Hybrid if located near one of our locations - Little Rock, AR;
Houston;
Chicago;
Las Vegas;
Philadelphia

Department: IT/ ERP – Business Systems

Priority Wire & Cable is seeking an experienced Senior Infor M3 / CSDE Consultant to join our Information Technology team as a full-time employee remotely or hybrid if located near our Little Rock, AR corporate headquarters or one of our other offices.
Depending on experience, we will consider a higher level position. This is a high-impact, hands‑on role at the center of our Infor Cloud Suite Distribution Enterprise (CSDE) environment — including M3, Factory Track, and Rhythm for Commerce. You will lead end‑to‑end implementation, data conversion, testing, customizations, integrations, and ongoing support activities across multiple M3 functional areas, ensuring seamless business process optimization and broad system adoption across our 22‑location distribution network.

The ideal candidate brings a proven track record of M3 implementation delivery, deep functional expertise across distribution business processes, and the interpersonal skills to build lasting relationships at every level of the organization — from warehouse floor to executive suite. If you are an experienced M3 consultant who is ready to move from project‑to‑project contract work into a stable, full‑time internal role where your contributions have lasting and visible impact, this is that opportunity.

Implementation & Configuration

• Lead end‑to‑end Infor M3 / CSDE implementation project from requirements through go‑live and post‑production support.
• Configure and optimize M3 modules across assigned business streams — including Warehousing, Procurement, Sales, Finance, and Manufacturing — aligned to Priority Wire & Cable's distribution operations.
• Develop data conversion ETL scripts and procedures.
• Apply Infor implementation methodologies (Infor Deployment Method, Implementation Accelerators, Infor Agility framework) to ensure structured, repeatable project delivery.
• Develop and execute conference room pilots, user acceptance testing plans, and go‑live cutover strategies.

Business Analysis & Process Design

• Partner with business stakeholders across operations, finance, sales, and procurement to gather, document, and validate functional and technical requirements.
• Translate complex business requirements into scalable, supportable M3 solutions — balancing standard configuration with targeted customization.
• Identify process improvement opportunities within CSDE and proactively recommend solutions that drive operational efficiency across our distribution network.
• Develop fit‑gap analyses and functional design documents for customizations, integrations, and enhancements.

Integration & Technical Collaboration

• Manage and support ERP integrations between CSDE components (M3, Factory Track, Rhythm for Commerce) and external systems — including EDI, third‑party logistics, and e‑commerce platforms.
• Leverage Infor ION and related middleware tools to design and troubleshoot integration workflows.
• Apply strong SQL and database management skills to support data migration, reporting, data validation, and root‑cause analysis of system issues.
• Collaborate with IT infrastructure, network, and development teams to ensure stable, performant cloud deployments.

Training, Adoption & Support

• Design and deliver end‑user training programs and supporting documentation for M3 functional areas.
• Provide Tier 2/3 application support for CSDE — diagnosing, escalating, and resolving issues with urgency and clear communication.
• Act as a trusted subject matter expert and internal consultant for business users across all Priority Wire & Cable locations.

Project & Stakeholder Management

• Manage project work streams, timelines, and deliverables — balancing hands‑on execution with clear stakeholder communication and executive reporting.
• Build and maintain effective working relationships with internal teams, business stakeholders, and Infor partner resources at all levels.
• Contribute to IT governance, change management processes, and ERP roadmap…