Problem Manager: ITIL Lead Root Cause & Prevention
Job in
Little Rock, Pulaski County, Arkansas, 72208, USA
Listed on 2026-06-24
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-06-24
Job specializations:
-
IT/Tech
IT Project Manager, IT Consultant, IT Business Analyst, Systems Analyst
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company is seeking a Problem Manager to oversee the lifecycle of IT service problems in Little Rock, Arkansas. In this role, you will lead investigations into recurring issues, coordinate teams to diagnose and implement solutions, and communicate findings to stakeholders. The ideal candidate has a Bachelor's degree, 4–7 years of relevant experience, and a strong understanding of ITIL practices.
Salary range is $99,300 - $140,737.
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