Assistant Computer Systems Administrator

Court Name/Organization:
Arkansas Eastern Federal Public Defender

Location:

Little Rock, AR

We are a client-centered office whose mission requires that each employee embrace our core values of compassion, courage, competency, creativity, and collaboration as we vigorously represent individuals who cannot afford to hire private counsel.

The ACSA aids the Computer Systems Administrator (CSA) and receives technical guidance from the CSA. Some travel and infrequent overnight stays will be required.

An ACSA's duties include, but are not limited to the following:

• Assists staff with preparation of matters for trial, using IT-based automation applications
• Assists staff with litigation support
• Assists with systems maintenance activities
• Provides specialized and routine user support services, including training
• Resolves hardware, software, peripheral equipment, and data communications systems problems
• Performs all other duties as assigned

To qualify for this role, you must possess a high school diploma or an equivalent qualification and have a minimum of five years of work experience, including a minimum of two years of specialized experience in PC and networking support within a Windows Active Directory environment. It is essential that you possess excellent troubleshooting skills and excellent verbal and written communication skills to interact with non-technical staff.

Additionally, you should be capable of working effectively within a team environment with frequent interruptions. While not required, experience with legal IT and litigation support tools is highly valued. Training will be offered, if needed. All education, training, and certifications will be verified. The duties associated with this position require the individual to be able to walk, sit, stand, talk, hear, touch, feel, and reach.

In addition, the individual must frequently lift/move up to 50 pounds.

The salary range for this position is $61,722 - $116,362 and is based on experience. Salary is payable only by Electronic Funds Transfer (direct deposit). The position offers federal benefits, including paid vacation, paid sick time, paid holidays, health insurance, life insurance, participation in the Thrift Savings Plan (401k), and a retirement plan. Telework may be approved if consistent with office policy.

Employment is subject to a satisfactory background investigation, including an FBI fingerprint and name check.

Appointment is subject to a satisfactory FBI background investigation, and retention depends upon a favorable suitability determination. The position is “at-will” employment, excepted service and does not carry the tenure rights of the competitive civil service.

No phone calls, please.

The federal Judiciary is an Equal Employment Opportunity employer.