Change Coordinator

Job Title: Change Coordinator
Location: Chandler, AZ// Onsite
Duration: Fulltime

Job Description:
Service Request Fulfillment Change Coordinator, Core Technology Infrastructure

Details:
This role of Change Manager Delivery Lead is responsible for planning, coordinating, and delivery of defined deliverables which usually requires engagement from multiple teams such as a project or smaller program. Key responsibilities include communicating the work objectives, coordinating delivery, managing risks, ensuring compliance to standards, and providing end to end visibility into the health of the deliverables. This role ensures execution and delivery meets the client s expectations in terms of the functionality, quality, timeline, and cost.

They facilitate sync points across multiple organizations to enable delivery.

Position Summary
The areas of focus for the Delivery Lead role includes support of engineering teams under the Service Request Fulfillment (SRF) umbrella. Candidate will be responsible for end-to-end ITIL change management. In this role the candidate will act as a gateway between engineering teams and application owners by managing a high volume of changes from creation to closure within ITSM Remedy. This position will require candidate to exhibit strict organizational skills in an environment with constant shifting priorities.

A high-level understanding of existing and emerging technologies and business requirements.

This position will interface directly with internal stakeholders and external suppliers/providers, architecture, product engineering, product management, and business management. At times, they may interface with various levels of senior management. Strong communication and problem-solving skills are a must. The candidate must be able to work on their own and successfully in team settings in various sizes and locations. Adherence and use of standards, product sets, templates, systems, and artifacts are important to the success of the individual, the department, and the firm at large.

Required Skills
ITIL Change Management
3-5 years of experience working in Change Management space
Change management experience ITSM experience preferred
Foundational knowledge of ITIL processes
Leadership:
Self-starter, self-directed and shows initiative
Working knowledge of JIRA/Confluence
Experience working in an Agile environment
Microsoft Excel & Power Point experience
Demonstrated ability to reduce process complexities
Organized and detail oriented

Salary Range- $100,000-$120,000 a year

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.