Professional - Business Operations Analyst IV
Listed on 2026-07-01
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IT/Tech
Data Analyst, Business Intelligence, Data Engineering, Data Warehousing
Professional - Business Operations Analyst IV
This position leads the end-to-end reporting and analytics modernization effort. The role involves establishing the reporting framework, defining data requirements, and implementing scalable BI solutions that support key operational and strategic objectives. The ideal candidate will develop and oversee the delivery of dashboards, KPI metrics, and self-service analytics capabilities, ensuring data accuracy, reliability, and performance.
Key Responsibilities
- Lead the reporting and analytics enablement effort for the program, including the development of the Reporting Requirements Document.
- Deliver analytics dashboards, operational reporting, and self-service analytics capabilities.
- Ensure performance and quality targets are met, including 98 percent or greater report accuracy and 99 percent or greater API availability.
- Direct the design, development, testing, and deployment of Business Intelligence reports and dashboards using approved tools.
- Manage the reporting and analytics team, providing technical leadership and performance oversight.
- Coordinate work products, backlog items, and delivery schedules with Agile Release Trains.
- Define and enforce reporting standards, data quality expectations, and metadata management practices.
- Collaborate with data architects, data engineers, and business stakeholders to align reporting solutions.
- Ensure proper documentation, versioning, and traceability of reporting artifacts.
- Monitor production reporting performance and troubleshoot issues to align with service level agreements.
- Support federal audits, quality reviews, and compliance reporting requirements.
Required Qualifications
Education:
A BS/BA degree with 5 years of experience, an MS/MA degree with 3 years of experience, or a PhD with 0 years of experience.
Experience:
Demonstrated experience leading reporting or analytics teams on large-scale federal or enterprise IT programs. Hands-on experience with enterprise data environments, including data warehouses, data lakes, and analytics APIs. Proven expertise in Agile delivery frameworks.
Technical
Skills:
A strong background in the design and development of BI dashboards and operational reports using enterprise tools such as Tableau, Power BI, Micro Strategy, or Qlik. Experience defining reporting requirements and producing documentation consistent with federal standards.
Additional Requirements:
U.S. Citizenship is required. The ability to communicate effectively with technical teams, business owners, and federal stakeholders is necessary.
Preferred Qualifications
- Experience supporting federal healthcare programs.
- Familiarity with federal healthcare data standards and regulatory requirements.
- Experience with data quality, metadata management, and data governance practices.
- Knowledge of API-enabled analytics architectures or cloud-based BI platforms.
- Certifications in Business Intelligence, Agile, or analytics platforms (e.g., Tableau Certified, AWS Data Analytics, SAFe).
- Experience integrating legacy reporting systems with modern cloud-based analytics environments.
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