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Junior IT Escalation & Incident Coordinator
Job in
Little Rock, Pulaski County, Arkansas, 72208, USA
Listed on 2026-07-01
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-07-01
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
ASM Research seeks a Junior Escalation Manager to handle escalated IT incidents in a regulated federal environment. The role involves monitoring escalated tickets, ensuring timely routing to resolver groups, and maintaining documentation compliant with federal standards.
Qualified candidates will have a Bachelor’s degree and 0–3 years of IT support experience, along with a secret security clearance. The compensation ranges from $70k to $97,400.
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