Sr. Solution Consultant

Job Title

Sr. Solution Consultant

Trellix is a global company redefining the future of cybersecurity. The company’s comprehensive, open, and native cybersecurity platform helps organizations confronted by today’s most advanced threats gain confidence in the protection and resilience of their operations. Trellix, along with an extensive partner ecosystem, accelerates technology innovation through artificial intelligence, automation, and analytics to empower over 50,000 business and government customers with responsibly architected security.

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Join an industry leading team performing challenging and meaningful work. Trellix is supporting a critical U.S. Public Sector customer in the planning, deployment, migration, operation, and sustainment of key endpoint security systems comprised of Trellix and third‑party technologies. The Professional Services Security Consultant will report to the Senior Manager of the Professional Services Delivery team. The role is onsite, focused on daily deployments, operations, and maintenance of Trellix solutions in the customer environment.

It serves as a cybersecurity Subject‑Matter Expert and advises the customer on cybersecurity matters. The consultant communicates, coordinates, and facilitates problem resolution and other customer issues with Trellix Customer Success Managers, Technical Support Engineers, and Professional Services management.

The endpoint security solution consultant will work with the customer and diverse stakeholders throughout the customer organization to create technical project plans, schedules, test plans, deployment plans, and migration plans to evolve the customer’s systems to the next generation capabilities. Candidates should have experience in large‑scale operational environments focusing on cyber defense along with experience performing incident analysis, developing defensive capabilities, and designing and implementing security solutions.

Onsite – Shaw AFB, SC

• You will be responsible for overall customer experience and successful delivery of services.
• You will build and maintain strong customer relationships.
• You will work with a group of customer organizations to deploy, integrate, and operationalize Trellix’s Endpoint Security Suite and capabilities across a broad enterprise.
• You will write technical documentation and briefings.
• You will lead or participate in technical exchange meetings.
• You will collaborate with end users as well as inter‑agency, intra‑agency, and internal Trellix stakeholders.
• You will develop engineering artifacts such as system design diagrams, data flow diagrams, test plans, test reports, etc.
• You will lead or participate in development testing, debugging, pre‑deployment testing, and post‑deployment testing.
• You will lead or participate in certification and accreditation and/or access and authorization processes.
• You will lead or participate in deployment planning and execution.
• You will analyze technical/integration requirements and develop technical solutions for customer review and consideration, and once approved, integrate into the customer's infrastructure.
• You will lead or participate in system configuration, tuning, and policy development.

• You are self‑motivated and passionate about cybersecurity and information technology.
• You have experience with enterprise network technology planning, deployment, user migration and operations.
• You have excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders.
• You have demonstrated technical proficiency in cybersecurity operations, cybersecurity engineering, systems engineering and/or Windows and Linux systems administration.
• You have experience with Trellix Endpoint Security (ENS), e Policy Orchestrator (ePO), Data Loss Prevention (DLP), Endpoint Detection and Response (EDR), Threat Intelligence Exchange (TIE), and Data Exchange Layer (DXL).
• You have experience with Active Directory, Databases, Virtualization, Cloud Services (e.g., AWS, Azure) and enterprise networks.
• Your background includes 5+ years in a…