Field Technician

Description We are looking for a Field Technician to support a Contract hardware refresh project based in Little Rock, Arkansas. This role involves traveling to multiple sites throughout the state to install, configure, and validate end-user equipment during after-hours deployment windows. The assignment is expected to run for eight weeks or longer, with work primarily scheduled Monday through Friday evenings, along with occasional weekend travel and inventory-related visits.

Success in this position requires strong hands-on technical skills, reliability in the field, and the ability to keep deployments moving smoothly from installation through next-day go-live support.

Responsibilities:

- Travel to client locations across Arkansas to perform onsite hardware refresh activities and technical deployment support.

- Install, replace, and configure devices such as camera towers, signature pads, flatbed scanners, and other associated hardware.

- Prepare systems by imaging and reimaging equipment and executing deployment scripts to ensure devices are ready for use.

- Provide after-hours implementation support on weekdays and assist with next-morning go-live activities to confirm successful rollouts.

- Complete weekend travel as needed to reach assigned sites and maintain project timelines.

- Conduct every-other-Saturday storage and inventory visits to organize equipment and track deployment materials.

- Connect and secure hardware components, including cabling and peripheral devices, in accordance with site requirements.

- Document work performed, update service activity records, and communicate status through tools such as Service Now, Microsoft Office, and SharePoint when needed. Requirements - Hands-on experience with PC deployment, hardware installation, and field-based technical support.

- Proven ability to image and reimage devices and run scripted deployment tasks in a production environment.

- Working knowledge of computer hardware, associated peripherals, and cable installation best practices.

- Familiarity with Dell technologies and Apple devices in a support or deployment setting.

- Comfortable using Microsoft Office and ticketing or collaboration platforms such as Service Now and SharePoint.

- Willingness and ability to travel extensively throughout Arkansas for project assignments.

- Availability to work evening schedules Monday through Friday, with additional weekend responsibilities as required. Technology Doesn't Change the World, People Do.®

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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