Onsite Support Engineer

Onsite Support Engineer

Location: Little Rock, Arkansas

: j-2345

Job Type: Full Time

Remote Status: On-Site

Compensation: $100,000 / yr

Staffing Pros, a division of VETS Inc., has an opening with our client for an Onsite Support Engineer to support our client onsite in Little Rock, AR. The Onsite Support Engineer will join a team of 10 supporting the Arkansas Department of Human Services in downtown Little Rock. This organization supports approximately 8,000 employees. The IT organization manages enterprise infrastructure, data center operations, cloud services, desktop support, and works closely with state employees, end users, and contractors.

• Design, implement, maintain, and troubleshoot enterprise network infrastructure.
• Manage and support network switches, wireless access points, and internal network infrastructure.
• Perform higher-level network administration, configuration, and troubleshooting.
• Collaborate with internal IT teams, state agencies, and third‑party vendors to ensure network reliability and performance.
• Participate in after‑hours maintenance, weekend work, and an on‑call rotation approximately every 45 weeks.

• 5+ years of enterprise network experience.
• Strong experience with network switching and wireless networking.
• Experience with Extreme Networks products is highly preferred; strong Cisco experience with the ability to learn Extreme will also be considered.
• Experience supporting large enterprise environments and working with cross‑functional technical teams.

• Onsite in downtown Little Rock.
• Monday‑Friday, 8:00 AM – 5:00 PM.
• Participation in after‑hours support, weekend maintenance, and on‑call rotation required.

Staffing Pros a division of VETS-inc is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.