System Administrator, Endpoint Management

Overview

Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today’s biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all.

• Administer and support enterprise endpoints across Windows desktops and servers, macOS, and Linux.
• Use Microsoft Intune and Tanium as primary endpoint management platforms for daily endpoint administration and operational management such as:
• Endpoint visibility and real‑time inventory
• Machine compliance monitoring and enforcement
• Operating system and third‑party software updates
• Software packaging, deployments, and remediation
• Vulnerability identification and remediation
• Manage Windows endpoints using Microsoft Intune and Group Policy Objects (GPO).
• Manage macOS endpoints using Jamf, including configuration profiles, policies, and application deployments.
• Execute and track vulnerability remediation efforts, ensuring timely patching and risk reduction across all endpoint platforms.
• Support and maintain enterprise cloud print solutions.
• Collaborate with cybersecurity, infrastructure, and service teams to ensure endpoint configurations align with security standards and operational requirements.
• Implementation and management of endpoint security baselines and configuration standards aligned with CIS Security Controls.
• Create and maintain documentation, standard operating procedures, and operational runbooks.
• Participate in continuous improvement initiatives focused on strengthening endpoint security, automation, and operational efficiency.

• Bachelor's degree or equivalent experience
• Minimum of Three (3) years of relevant experience
• Proven experience managing enterprise desktops and servers in a large‑scale environment.
• Hands‑on operational experience administering endpoints using Microsoft Intune. Strong working knowledge of:
  Microsoft Intune (Windows endpoint management), Windows Autopilot, Group Policy (GPO), Jamf (macOS management).
• Experience administering Windows desktop and server environments.
• Working knowledge of macOS and Linux administration.
• Demonstrated experience managing machine compliance, software patching, and vulnerability remediation.
• Strong troubleshooting skills and experience operating in a large, complex enterprise environment.
• Experience implementing or supporting device compliance policies and their integration with conditional access controls using Microsoft Intune and Microsoft Entra .

• Additional hands‑on experience using Tanium for endpoint management, compliance reporting, patching, and software deployment.
• Experience managing third‑party application updates across diverse endpoint platforms.
• Familiarity with modern endpoint security concepts such as least privilege, zero trust, and compliance baselines.
• Experience supporting cloud‑first or hybrid endpoint management strategies.

The expected pay range will be $95,000 - $105,000. Pay is commensurate with experience; geographic differentials to the pay range may apply. The American Heart Association reserves the right to pay more or less than the posted range.

• Compensation – Our goal is to ensure you have a competitive base salary. That’s why we regularly review the market value of jobs and make adjustments, as needed.
• Performance and Recognition – You are rewarded for achieving success through annual salary planning and incentive programs; based on the type of position.
• Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well‑being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.
• Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. Heart U is the Association’s national online university, with…