IT​/Tech Assistant, IT Support

Extra Help Position at University of Arkansas at Little Rock

The Department of Computer Science at the University of Arkansas at Little Rock is seeking candidates to fill its available Extra Help positions. The primary responsibility of an Extra Help Assistant is to provide professional-level support related to research and creative activities under the direct supervision of a graduate faculty member. This position is governed by state and federal laws, and agency/institution policy.

Required Education and/or

Experience:

• MS in Computer Science, or related field.

Preferred Education and/or

Experience:

• PhD in Computer Science, or related field, experience with grant funded projects, knowledge of AL/ML, Deep Learning, and Python.

• Resolves hardware and/or software problems in response to student participant (user) questions and requests for assistance by diagnosing the source of malfunctions, recommending corrective actions, and/or consulting with appropriate staff or vendor;
• Evaluates and makes recommendations for necessary adjustments to applications to satisfy user requirements;
• Assists in planning, preparation, and conducting seminars on software, hardware, network, or other related computer-related topics;
• Performs other duties as assigned.

• Knowledge of the limitations and use of PC, laptop, server, and integrated hardware;
• Knowledge of AI/ML, Deep Learning, and Python;
• Knowledge of current application software packages and programming concepts;
• Ability to evaluate, diagnose, and rectify software and hardware problems.

Salary Information:
Commesurate with education and experience

Required Documents to Apply:
Resume

Recruitment Contact Information:
Philip Huff pdhuff

All application materials must be uploaded to the University of Arkansas System Career Site

Please do not send to listed recruitment contact.

No Background Check Required

The University of Arkansas at Little Rock is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing.

A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

Hearing, Manipulate items with fingers, including keyboarding, Talking

Sitting, Standing

Feeling, Walking

No