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IT Project Manager IT Consultant

Senior Escalation & Process Automation Lead

Job in Little Rock, Pulaski County, Arkansas, 72208, USA
Listing for: ASM Research, An Accenture Federal Services Company
Full Time position
Listed on 2026-07-11
Job specializations:
  • IT/Tech
    IT Project Manager, IT Consultant
Salary/Wage Range or Industry Benchmark: 79400 - 135000 USD Yearly USD 79400.00 135000.00 YEAR
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company is seeking a Process Improvement & Automation Lead in Little Rock, Arkansas. This role is pivotal in managing escalations and driving workflow improvements across IT services. With an emphasis on operational leadership, you will analyze incident patterns to refine processes, mentor IT staff, and ensure the highest standards of service recovery. A Bachelor’s degree and 4-6 years of related experience are required, with a competitive compensation range of $79,400 to $135,000 annually.
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Position Requirements
10+ Years work experience
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