Foxboro DCS & Triconex Resident Service Engineer

Position Summary

The Resident Service Engineer (RSE) is a dedicated on-site technical expert responsible for supporting Schneider Electric’s Foxboro Distributed Control System (DCS) and Triconex Safety Instrumented System (SIS). This role includes hands-on support, system optimization, process simulation/emulation, cybersecurity and patch management to ensure the safety, reliability, and compliance of critical industrial automation systems.

This role reports onsite in Morrilton, AR

• Provide daily on-site support for Foxboro DCS and Triconex SIS systems.
• Perform diagnostics, troubleshooting, and preventive maintenance to ensure system uptime and performance.

• Develop and maintain simulation environments for testing, training, and validation.
• Support FAT/SAT and operator training using emulated systems.

• Implement and maintain cybersecurity best practices in accordance with Schneider Electric and customer policies.
• Monitor system vulnerabilities and coordinate the deployment of security patches and updates.
• Maintain compliance with industry standards such as ISA/IEC 62443, NIST, and customer-specific cybersecurity frameworks.
• Collaborate with IT/OT teams to ensure secure network configurations and access controls.
• Document and report cybersecurity incidents, patching activities, and risk mitigation measures.

• Assist with system upgrades, migrations, and expansions.
• Support commissioning and integration of new control and safety systems.

• Act as the primary technical liaison for the customer.
• Provide training and guidance on system operation, simulation tools, and cybersecurity awareness.

• Maintain detailed service logs, simulation configurations, patch records and cybersecurity documentation.
• Provide regular performance and compliance reports to both the customer and Schneider Electric service management.

Associate’s or Bachelor’s degree in Electrical Engineering, Control Systems, Instrumentation, or related field

• 5+ years in industrial automation or control systems support.
• Experience with Foxboro DCS, Triconex SIS, and simulation tools.
• Exposure to cybersecurity practices in industrial environments.

• Proficiency in control system architecture, loop tuning, and safety diagnostics.
• Familiarity with simulation platforms like Sim Sci, Tri Station Emulator.
• Understanding of cybersecurity principles, patch management, and network security.
• Knowledge of communication protocols (Modbus, OPC, Ethernet/IP).

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Self-motivated and capable of working independently in a customer facing environment.

• Schneider Electric certifications in Foxboro and/or Triconex platforms.
• Experience with cybersecurity frameworks (ISA/IEC 62443, NIST).
• Experience in pulp & paper and/or power generation industries.

At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work.

• Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks, flexible work arrangements, paid family leaves, well-being programs, 12 holidays per year, and 15 days of paid time off per year.
• Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs including base salary, incentives, company share ownership, and 401(k) with match.
• Grow Your Skills and Career. We support development through performance discussions, global opportunities, the Schneider Career Hub, and learning platforms like Coursera.
• Team Up in the Workplace. We encourage…