Foxboro DCS & Triconex Resident Service Engineer

Position Summary

The Resident Service Engineer (RSE) is a dedicated on-site technical expert responsible for supporting Schneider Electric’s Foxboro Distributed Control System (DCS) and Triconex Safety Instrumented System (SIS). This role includes hands‑on support, system optimization, process simulation/emulation, cybersecurity and patch management to ensure the safety, reliability, and compliance of critical industrial automation systems.

Location:

This role reports onsite in Morrilton, AR

System Support & Maintenance:
Provide daily on-site support for Foxboro DCS and Triconex SIS systems. Perform diagnostics, troubleshooting, and preventive maintenance to ensure system uptime and performance.

Process Simulation & Emulation:
Develop and maintain simulation environments for testing, training, and validation. Support FAT/SAT and operator training using emulated systems.

Cybersecurity & Patch Management:
Implement and maintain cybersecurity best practices in accordance with Schneider Electric and customer policies. Monitor system vulnerabilities and coordinate the deployment of security patches and updates. Maintain compliance with industry standards such as ISA/IEC 62443, NIST, and customer‑specific cybersecurity frameworks. Collaborate with IT/OT teams to ensure secure network configurations and access controls. Document and report cybersecurity incidents, patching activities, and risk mitigation measures.

Project & Upgrade Support:
Assist with system upgrades, migrations, and expansions. Support commissioning and integration of new control and safety systems.

Customer Engagement:
Act as the primary technical liaison for the customer. Provide training and guidance on system operation, simulation tools, and cybersecurity awareness.

Documentation & Reporting:
Maintain detailed service logs, simulation configurations, patch records and cybersecurity documentation. Provide regular performance and compliance reports to both the customer and Schneider Electric service management.

Education:

Associate’s or Bachelor’s degree in Electrical Engineering, Control Systems, Instrumentation, or related field

Experience:

5+ years in industrial automation or control systems support. Experience with Foxboro DCS, Triconex SIS, and simulation tools. Exposure to cybersecurity practices in industrial environments.

Technical

Skills:

Proficiency in control system architecture, loop tuning, and safety diagnostics. Familiarity with simulation platforms like Sim Sci, Tri Station Emulator. Understanding of cybersecurity principles, patch management, and network security. Knowledge of communication protocols (Modbus, OPC, Ethernet/IP).

Soft Skills:

Strong analytical and problem‑solving skills. Excellent communication and interpersonal abilities. Self‑motivated and capable of working independently in a customer‑facing environment.

Preferred Qualifications:

Schneider Electric certifications in Foxboro and/or Triconex platforms. Experience with cybersecurity frameworks (ISA/IEC 62443, NIST). Experience in pulp & paper and/or power generation industries.

For this U.S. based position, the expected pay range is USD 101,600 - USD 152,400 per year. This pay range includes base pay and short-term incentives.

The compensation range for this full-time position applies to candidates located within the United States.

Within the pay range, individual pay is determined by several factors including performance, knowledge, job‑related skills, experience, and relevant education or training.

Schneider Electric’s pay ranges are determined by reviewing roles of similar responsibility and level.

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