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Senior Technical Escalation Lead (Post-Sales
Job in
Little Rock, Pulaski County, Arkansas, 72208, USA
Listed on 2026-08-08
Listing for:
LiveRamp
Full Time
position Listed on 2026-08-08
Job specializations:
-
IT/Tech
Technical Support
Job Description & How to Apply Below
Live Ramp’s Global Customer Support team seeks a Technical Customer Escalation Manager to own end-to-end management of high-priority escalations—driving clarity, accountability, and resolution across Support, Product, Engineering, Customer Success, and Sales.
This post‑sales, technically grounded role demands structured communication, sound judgment under pressure, on-call availability, and the ability to coordinate multiple teams toward a shared outcome while building escalation playbooks,
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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