Asset Management Specialist

Who We Are

CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right- whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

R8373

Full time

Onsite

CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right- whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

We are looking for a motivated Asset Management Specialist ready to take us to the next level! If you have expertise in IT Asset Management, End User Hardware Support, and ITSM/ITAM tools, and are looking for your next career move.

We are looking for an Asset Management Specialist to manage IT assets, enforce governance policies, and provide on-site technical support across statewide offices. This position will be Full-Time and On-Site
.

This role requires regular travel to client offices statewide (average 2 days per week) using a client supplied vehicle.

Only work authorizations that will not require sponsorship now or in the future will be considered.

• Track and manage IT hardware and software assets from initial acquisition through active maintenance to secure decommissioning
• Monitor software license utilization, enforce license request compliance, prevent over-licensing, and manage vendor audit defenses
• Maintain the IT Asset Management database (AMDB/CMDB) to ensure accurate, real-time inventory tracking across remote and on-premise teams
• Partner with Fiscal and procurement teams to review contracts, renewals, purchases, and negotiate pricing for enterprise software and hardware
• Establish and enforce ITAM policies, approval protocols, and automated asset tracking workflows
• Manage support requests and document system configurations using an online ticketing and documentation portal
• Generate recurring reports on asset utilization, operational costs, compliance risks, and lifecycle refresh cycles
• Provide support for desktops, laptops, and mobile devices (Windows, iOS, Android) across multiple field offices
• Serve as the "eyes and ears" in the field, providing on-site technical leadership and troubleshooting imaging or LAN connectivity issues

• 3+ years of experience in each of the following:
  • Helpdesk or Field technician support
  • End User Hardware Support (laptops, desktops, mobile devices)
  • IT Asset Management
  • ITSM/ITAM Tools
  • Software installation and maintenance
• Exceptional customer service skills with a commitment to user satisfaction
• Strong communication abilities for technical and non-technical audiences
• A valid US drivers license

• Bachelor’s Degree in Computer Science, Information Systems, Business Administration, or related field
• CompTIA A+, CSAM, CHAMP, ITIL v4, or similar IT certifications
• Experience with Fresh service ITSM/ITAM
• Ninja One RMM
• Google Workspace administration experience
• Experience in government or conservation organizations
• Knowledge of Windows 11 operating systems
• Experience with Active Directory administration
• Experience with iOS and Android mobile device management tools
• Experience using Network monitoring and discovery tools
• Experience using antivirus and security software and tools
• Experience with remote monitoring and management support tools

• Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards
• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard,…