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IT Service Desk Lead: Drive Excellence
Job in
Little Rock, Pulaski County, Arkansas, 72208, USA
Listed on 2026-08-31
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-08-31
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, seeks a Service Desk Lead to direct daily IT support activities and mentor the Service Desk staff. You will ensure continuity of computer, network, and application services for internal users and external customers through planning, leadership, and collaboration.
You will align operations with business processes, promote best practices, forecast resources, and contribute to budgets while staying current with IT developments and driving
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