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Global Service Delivery Manager — ITSM & Incident Leadership
Job in
Little Rock, Pulaski County, Arkansas, 72208, USA
Listed on 2026-09-04
Listing for:
FullStack
Full Time
position Listed on 2026-09-04
Job specializations:
-
IT/Tech
IT Project Manager -
Management
IT Project Manager
Job Description & How to Apply Below
Full Stack is seeking a Delivery Manager to own enterprise application support for a global R&D IT organization. You will lead a three-stream support model, oversee L1/L2 operations, and serve as escalation path above the Project Manager, interfacing with client executives and internal teams.
You will manage staffing, budgets, and SLA performance across US Eastern hours with a distributed team in the US and Colombia, driving continuous improvement and a strong client relationship.
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