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IT Service Desk

Job in Little Rock, Pulaski County, Arkansas, 72260, USA
Listing for: CFS
Full Time position
Listed on 2026-09-13
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Systems Administrator, Technical Support
Salary/Wage Range or Industry Benchmark: 65000 - 80000 USD Yearly USD 65000.00 80000.00 YEAR
Job Description & How to Apply Below
Title

IT Service Desk

Compensation

$65,000 - $80,000

Why This Opportunity Stands Out
  • High visibility as the primary IT support for a multi site manufacturing facility
  • Executive exposure and meaningful autonomy within the plant
  • Accelerated impact, stepping into a critical support role with an urgent business need
Key Responsibilities of the IT Service Desk Specialist
  • Deliver responsive on-site IT support, serving as the primary point of contact for all user incidents and requests
  • Own full-cycle ticketing management: triage, troubleshoot, resolve, and escalate issues using the internal IT support portal
  • Manage new and exiting user hardware, network/phone setups, and recurring device lifecycle tasks for 100+ employees
  • Oversee IT asset inventory and physical allocation
Must-Have Skills/Experience (Required)
  • 1+ year of IT support experience, including help desk/ticketing systems (any platform)
  • Experience supporting Microsoft environments and basic networking
  • Ability to work on-site in a manufacturing setting
#INSEP
2026 #LI-CC1 #IT #helpdesk #CFScareers
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