Territory Manager

Overview

Territory Manager – Route Delivery Driver. The Territory Manager reports to the Area Manager and is a route sales and delivery role focused on servicing and expanding the existing customer base. Key business segments include offices, professional services, fine dining and casual & family restaurants, hotels and conference centers, coffee shops, resorts and clubs, healthcare facilities, and colleges and universities. Providing outstanding service is a core expectation for all Royal Cup employees.

• Master all aspects of route operations including inventory best practices, safe driving, and customer service.
• Meet and exceed goals set by management for safety, inventory, schedule compliance, and promotions.
• Provide exceptional customer service and represent the company professionally.
• Perform all other duties as assigned.

• High School Diploma or GED.
• Valid driver’s license and a good driving record.
• Valid DOT medical card or ability to obtain one during the hiring process.
• Ability to follow instructions and safe operating procedures.
• Proven ability to build and maintain strong customer relationships.
• Ability to work independently while also being a team player with a strong work ethic.
• Professional appearance and demeanor with an outgoing and success-driven personality.
• Basic proficiency in Microsoft Office (Word, Excel) and ability to operate office equipment.
• Strong communication skills, including reading, writing, and interpreting correspondence.
• Ability to perform basic mathematical calculations (addition, subtraction, multiplication, division).
• Flexibility to work some nights and weekends as needed.
• Willingness to travel and stay overnight occasionally for meetings, training, or work-related events.
• Ability to successfully complete the pre-employment process.

• 1–2 years of experience as a route delivery driver.
• Experience with in the food service environment.

• Ability to safely climb stairs or ramps at customer locations, and in and out of trucks.
• Ability to sit and walk for extended periods.
• Ability to use hand tools and operate buttons/levers of equipment.
• Ability to push or pull up to 250 lbs with a hand truck and lift equipment or product up to 55 lbs.
• Ability to carry product up to 40 lbs.

Royal Cup, Inc. has been a leading roaster, blender, and provider of high-quality coffees and fine teas since 1896. We serve restaurants, hotels, offices, and consumers nationwide. We are a family-owned business with a long tradition of coffee roasting excellence and a commitment to customer care. We are a large, privately held national importer, roaster, and distributor with over 120 years in business.

We strive to grow our presence with new, high-impact accounts through exceptional products and service. We are dedicated to sustainability and to being good corporate stewards in all our business endeavors. This mindset guides our actions today and in the future.

Royal Cup Coffee offers a competitive compensation plan and comprehensive benefits, including healthcare, dental, vision, 401(k), company-paid life and disability insurance, Flexible Spending Account, tuition reimbursement, paid parental leave, paid holidays, and vacation time. Ongoing training is provided to support success. Royal Cup is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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