Demand and Orders Manager

Job Description Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live.

Together, we are building a better world, so we can all enjoy living in it.

Supply Chain and Logistics

Caterpillar is seeking a Demand and Orders Manager in North Little Rock, AR. In this role, you will lead production scheduling, production control, order management, and cross-functional execution across manufacturing operations — from Sales & Operations Planning (S&OP) through final machine and aftermarket shipment. This role ensures optimized production schedules, effective production control, accurate demand translation into executable factory plans, and on‑time delivery performance.

This position requires a leader who can troubleshoot production scheduling challenges, improve planning processes, and partner closely with operations, supply chain, quality, and business stakeholders.

• Lead production planning and scheduling activities to ensure customer demand, inventory targets, and operational goals are achieved.
• Develop and optimize production schedules while balancing inventory levels, capacity constraints, labor availability, equipment utilization, and product quality requirements.
• Manage and coach a team of Production Schedulers, Demand & Orders Analysts, Order Technicians, and Shipping Coordination
• Oversee order intake, analysis, and entry for dealer and aftermarket demand
• Monitor schedule attainment and production performance; identify gaps, drive recovery plans, and ensure alignment with customer requirements and delivery timelines.
• Support inventory strategy, supply planning, and Rolling Business Plan (RBP/RBM) forecasts while balancing demand variability and factory stability
• Partner cross‑functionally with Supply Chain, Operations, Engineering, and Manufacturing teams
• Lead New Product Introduction (NPI) planning, including phase‑in/phase‑out scheduling and supply readiness
• Develop scenario‑based scheduling strategies for changes in production volume, mix, rescheduling, and plant downtime
• Identify operational risks and improvement opportunities; establish priorities, work plans, and execution timelines
• Ensure adherence to compliance, quality standards, and supply chain best practices

• Production Scheduling and Control:
  Knowledge of procedures and tools for scheduling and controlling production runs; ability to utilize knowledge of daily manufacturing processes to assure quality deliverables.
• Effective Communications:
  Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
• Accuracy and Attention to Detail:
  Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.
• Process Management:
  Knowledge of business process improvement tools and techniques; ability to understand, monitor, update, control, or enhance existing business or work processes.
• Cross‑Team Integration:
  Understanding of the importance of inter‑team collaboration in breaking down silos and achieving business results; ability to lead employees from various functions to communicate, coordinate work across divisions, and collaborate in solving problems as one team.

• Experience in high‑mix, low‑volume manufacturing environments with complex scheduling requirements.
• Experience in production scheduling, production control, manufacturing planning, or operations management.
• Experience balancing demand, capacity, material availability, and inventory within a manufacturing environment.
• Experience supporting S&OP and business planning processes from a…