Clinical Service Manager – Surgical Specialties

• Responsible for supervising and coordinating daily operations of the designated clinic including patient care and clinic business processes
• Collects and documents assessment data from patients and/or others per UAMS standard
• Develops patient's Plan of Care (POC) per department/unit standards utilizing assessment data
• Evaluates the progress of patients toward attainment of desired outcomes
• Administers medication following department/unit standards and Nurse Practice Act
• Verifies and evaluates care delivered to ensure it is consistent with patient and family centered care principles, practice standards and regulatory requirements
• Supports the integration of current evidence into nursing practices
• Promotes an environment conducive to positive educational experience for all students and staff
• Provides effective patient/family education/discharge planning
• Effectively collaborates and communicates with nursing staff at all levels, interdisciplinary teams, executive leaders, and other stakeholders
• Communicates care appropriately through documentation in the medical record
• Reports variances in care/ systems/ processes through the appropriate means
• Participates in recruitment/retention of staff
• Facilitates development and implementation of nursing practice standards that are evidence-based and in compliance with ANA standards

• Graduate of an accredited Nursing Program with a Bachelor's in Nursing
• At least 5 years of experience in nursing and at least 3 of those years in a supervisory capacity
• Valid License as a Registered Nurse by the State of Arkansas

Demonstrates expertise in patient care management, including the development and evaluation of Plans of Care, while ensuring compliance with nursing standards and regulatory requirements. Strong leadership in supervising nursing staff and fostering a collaborative environment for effective patient and family education.

• Registered Nurse License
• Patient Care Management
• Supervisory Experience
• Evidence-Based Practice
• Patient Education

• Plan of Care Development
• Medication Administration
• Patient Assessment
• Care Documentation
• Regulatory Compliance

• Collaboration
• Communication
• Leadership
• Education Facilitation
• Team Coordination

• Bachelor's in Nursing

• Nursing Standards
• Patient and Family Centered Care
• Nurse Practice Act
• ANA Standards
• Interdisciplinary Team Collaboration