ACO Palliative Care Navigator

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Summary:

The Palliative Care Navigator is a clinical navigator within the Population Health Services Organization, accountable to the ACO. The Navigator proactively identifies ACO-attributed patients on a readmission trajectory and delivers upstream palliative navigation — goals-of-care conversations, advance care planning, and coordinated transitions — for readmitted patients, rather than waiting for an inpatient palliative consult to be initiated. Operating under assigned clinical direction and PHSO operational supervision, the Navigator serves as a single, continuous point of contact across inpatient, outpatient, and post-acute settings to ensure palliative and hospice needs are recognized and addressed in a timely manner.

Other information:

• Active, unencumbered license in the State of Arkansas as either a Registered Nurse (RN) or a Licensed Master Social Worker (LMSW) from a CSWE-accredited program is required.
• Registered Nurse candidates:
  Bachelor of Science in Nursing (BSN) preferred. Social work candidates:
  Licensed Clinical Social Worker (LCSW) is preferred.
• A minimum of 2 years of clinical or patient-facing healthcare experience is required. Experience in palliative care, hospice, oncology, transitions of care, or care management is preferred.
• Experience conducting goals-of-care and advance care planning conversations preferred.
• Strong interpersonal, communication, and documentation skills; ability to manage workload and prioritize independently.
• Familiarity with accountable care organizations, value‑based care, or population health initiatives is preferred.
• Proficiency with Epic or comparable population health analytics platforms is preferred.
• Advanced certification in hospice and palliative care or case management (e.g., CHPN, APHSW-C, CCM) preferred.

This job will be authorized
80.00 hours bi-weekly.

Today, Baptist Health is Arkansas' most comprehensive healthcare organization with more than 250 points of access that include 11 hospitals, urgent care centers, a senior living community, and over 100 primary and specialty care clinics in Arkansas and eastern Oklahoma.