Quality Control Manager

Quality Control Supervisor

Responsible for supervising the quality program and QC employees in a manufacturing environment. This position plans and assigns work, implements policies and procedures and recommends improvements in quality control methods, equipment, operating procedures and working conditions.

• Assists to develop standards or operating procedures for inspection, testing and evaluation as well as formulates and maintain quality assurance objectives to maximize product reliability.
• Works closely with internal departments to resolve in-house and supplier quality problems. Investigates root cause of field quality issues, recommends and implements effective corrective action as required.
• Maintains and manages production and quality records for evaluation and traceability.
• Troubleshoots production and quality issues on production floor and provides technical assistance in addition to identifying and implementing process improvements.
• Leads external facility audits to ensure facility and procedures are in compliance with third-party inspections.
• Assists QC Technician on production line as necessary.
• Assists Divisional Quality Manager with assigned duties as necessary.
• Maintains a safe and clean work environment.
• Ensure effective employee relations. Provide employee coaching and development. Makes employment recommendations to the Plant Manager and Divisional Quality Manager. Resolve employee issues through problem resolution.
• Accomplish QC staff results by communicating job expectations: planning, monitoring, and appraising job results; coaching, counseling and disciplining employees.
• Balance safety, quality, productivity, cost and morale to achieve positive results in all responsible areas. Work to continuously improve in all areas.
• Manage departmental performance measures to include employee training and provide regular progress reports to the Plant Manager.
• Work with Production to ensure only products that meet the AWIP quality standards leave the plant.
• Enforce quality controls and procedures are performed correctly, timely and documented completely.
• Completes training by supervisor.
• Complies with all safety and company policies and procedures.
• Performs other related duties as assigned.

• Knowledge of the manufacturing process means and methods, and materials, their characteristics, installation procedures, and tolerances.
• Strong computer skills and familiarity with Microsoft Office Suite.
• Solid verbal and written communication skills are required.
• Proven leadership qualities and skills with the desire to teach and mentor staff.
• Attention to detail and commitment to managing problems through resolution.
• Troubleshooting.
• Excellent interpersonal skills.
• Must work well in a fast-paced environment with dynamic requirements and priorities.
• Good working knowledge of mechanical, electrical, and computer applications.

• 5+ years of Quality Control Experience
• Minimum of five years' experience or equivalent combination of education, training, and/or experience and manufacturing experience.
• 1-2 years' experience managing a team.
• Require QA/QC certification depending on a specific project.
• Must be able to use tools, equipment, machinery, etc.
• Must have good mathematics skills, the ability to accurately use a tape measure, and be knowledgeable in both US and metric measurement systems.
• Must be able to effectively use a computer and have intermediate proficiency in MS Excel and email and basic proficiency in the rest of MS Office.
• Ability to take detailed clear photographs documenting quality.
• The POSITION is a member of the AWIP Compliance Team. The Compliance Team is responsible for the following:
• Responsible for Product Compliance and maintaining compliance systems to ISO 37301 standard.
• Collaboratively review change requests, gather monthly reporting information, prepare for audits, deal with NCR's, and identify areas of concern in relation to compliance.
• Maintain compliance with regulations and third-party approvals.
• Create and maintain the Product Compliance Register (PCR).
• Monitor product performance.
• Ensure the different functional departments are…