More jobs:
Account Manager
Job in
Little Rock, Pulaski County, Arkansas, 72208, USA
Listed on 2026-07-27
Listing for:
FlexTek
Full Time
position Listed on 2026-07-27
Job specializations:
-
Sales
Account Manager, Client Relationship Management, Customer Success Management, Business Development
Job Description & How to Apply Below
About the Company
Our client is one of North America's leading environmental services organizations, serving a large portfolio of commercial and industrial customers across multiple regions.
About the Role
This is a relationship-first Account Manager seat stewarding an established portfolio of roughly 500-700 commercial and industrial accounts - not a cold-calling hunter role. You'll own retention, renewals, and account growth for a well-run book of business, serving as the trusted point of contact customers turn to and the internal advocate who gets things done.
What You'll Own
- Manage and grow a portfolio of approximately 500-700 commercial customer accounts
- Drive retention, satisfaction, and long-term revenue growth through consistent relationship-building
- Run regular account reviews and proactive outreach to surface needs and get ahead of concerns
- Own contract renewals, pricing conversations, service upgrades, and retention initiatives
- Identify and execute upsell/cross-sell opportunities within existing accounts
- Serve as the primary point of contact for customer questions, concerns, and service issues
- Partner with Operations and Customer Service to resolve issues quickly and effectively
- Support new business development through referrals, networking, and relationship expansion
- Maintain accurate account records, activity, and pipeline in Salesforce
- Prepare proposals, service agreements, and customer communications as needed
What You Bring
- 2+ years of experience in Account Management, Customer Success, Business Development, Sales, or Customer Retention
- Experience managing a large portfolio of customer accounts (preferred)
- Strong relationship-building and communication skills
- Proven ability to resolve customer concerns while preserving the relationship
- Experience working within a CRM platform (Salesforce preferred)
- Strong organizational skills with the ability to juggle multiple priorities
- Self-motivated with excellent follow-through and accountability
Why This Role
- Established, well-run book of business with significant growth potential
- Base salary plus commission incentives
- High-visibility seat with direct impact on retention and revenue
- Path to becoming a trusted long-term partner to your accounts
- Stable, growing industry with strong advancement opportunities
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