Outreach Executive

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

The Outreach Executive (OE) reports to the Sales Manager and is responsible for developing relationships with key businesses and organizations within their assigned territory in order to create patient acquisition opportunities. The OE will also engage prospective patients, introduce Oak Street Health, and guide them through the new patient journey.

Check out this pamphlet for a sneak peek into the life of an Oak Street Outreach Executive!

• Develop, implement, and execute an effective sales strategy to achieve patient acquisition targets
• Demonstrated ability to develop, maintain and grow a rigorous sales pipeline, with accurate forecasting and reporting
• Deliver highest level of sales and customer service to our prospects, patients and community partners
• Generate leads by prospecting, building and maintaining relationships throughout the community
• Nurture prospective patients and prospect for new patients with an ambitious mentality via email, phone, and networking
• Master internal sales and marketing programs and systems to maximize effectiveness
• Demonstrated ability to think strategically when developing local relationships and sales plans. Must be able to plan 3-6 months in advance and accurately forecast sales performance
• Account Management
• Prospect, engage and create new trusting relationships with local businesses within an assigned territory, at multiple levels, including employees, key contacts, manager and business leaders, to drive patient growth opportunities
• Develop collaborative partnerships and manage an account book of 40+ community and business partners to gain a deep understanding of business challenges and create mutually beneficial relationships and development opportunities
• Create and manage an account development plan and report on results
• Capture and record customer information and sales activity data into customer relationship management (CRM) system and appropriate business systems
• Develop sales plans that will organize efforts around the business development cycle, including prospecting, proposal creation, presenting to potential community partners and relationship development with the goal of developing new opportunities for patient acquisition

Other duties as assigned

This is an exciting opportunity to own sales strategy and execution in a value based care organization that is changing the way healthcare is delivered.

• Sales or account management experience preferred
• Degree from 2 or 4 year institution preferred
• Access to personal transportation with a valid driver's license required
• Ability to use E-Mail and computer reporting tools, Salesforce experience preferred
• Healthcare knowledge a plus
• Passion for sales, and a drive to succeed
• Ability to quickly connect and influence the right people
• Someone trusted and comfortable in tough situations
• Adept negotiation skills
• Self-motivated, ambitious individuals that want to control their own income
• Knowledge of various Microsoft Office products, including, but not limited to, Excel and Word
• Team player and contributor to the overall effectiveness of the team
• Someone to represent Oak Street Health professionally and ethically and demonstrate good judgment in all activities
• US work authorization
• Someone who embodies being “Oaky”

• Radiating positive energy
• Assuming good intentions
• Creating an unmatched patient experience
• Driving clinical excellence
• Taking ownership and delivering results
• Being relentlessly determined

Oak Street Health is on a mission to “Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life…