Licensed Sales Agent

Licensed Sales Agent

Wipro Limited is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.

Job Description:

Job Description Role Purpose As a Licensed Sales Agent you will assist customers with inquiries that will include; general policy information, enrollment assistance, benefit breakdown, billing review, and cross selling various ancillary products. Do Take inbound calls & make outbound calls to warm/hot leads. Have interactive conversations with prospective and existing customers to showcase your active listening skills Effectively create customer need by conducting various probing techniques.

Accurately describe benefits and features for all available product lines. Follow documented processes and guidelines. Document systems properly to ensure accurate tracking and accountability. Achieve all sales and call center goals.

Qualifications HS Diploma or GED required. Valid insurance license with health component. Current continuing education requirements for license must be met Knowledge of successful selling techniques. Excellent oral and written communication skills. Outstanding customer service skills Must have an enthusiastic, flexible and assertive personality. Experience in a call center. Ability to sit for long periods of time. PC literate. Knowledge of Microsoft Office Suite Products is a plus Must be comfortable in a competitive goals driven sales environment.

Must demonstrate multi-tasking and critical thinking skills regularly. Passion for helping people and developing strong sales relationships Conduct yourself in a professional manner at all times Good attendance is a must. Hardwired high-speed internet connection with a minimum download speed of 30mbps and upload speed of 20mbps with the ability to connect company supplied equipment via 2 Ethernet ports on existing modem/router.

Ability & flexibility to troubleshoot any connectivity issues with your local ISP A private home workspace where customer information can remain secure Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks

Expected annual range is from $33,000.00 to $76,000.00 and expected hourly pay for this role is $27/hr based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.